Privacy Policy

Last updated: 28 October 2026

This Privacy Policy explains how Washcare Solutions handles information you choose to provide when contacting us through this website, by phone, or by email.

1. Information We May Collect

When you submit an enquiry, we may receive information such as your name, phone number, email address, appliance type, service location, and the details of your repair request. Please avoid including passwords, payment card details, or other unnecessary sensitive information in your message.

2. How We Use Your Information

Information you provide may be used to respond to enquiries, discuss appliance issues, coordinate service requests, communicate about availability and charges, and maintain relevant business records.

3. How Information Is Shared

We do not sell personal information to third parties. Information may be shared with relevant service personnel or technical providers when reasonably necessary to respond to your enquiry, operate the website, or comply with applicable law.

4. Website Forms and Third-Party Services

If you use a contact form, the information you submit may be processed by the website hosting provider and the form's configured email or server service. If you follow an external link, such as Google Maps, that service may handle your information under its own privacy policy.

Contact forms should only be used after the website owner has configured and tested the relevant server-side processing. Do not submit information through a form unless it is functioning as intended.

5. Cookies and Technical Information

The website or its hosting infrastructure may process basic technical information, such as browser type, IP address, and server logs, for security, troubleshooting, and website operation. If analytics, advertising cookies, or other tracking technologies are added, this policy should be updated to describe their actual use and any required consent choices.

6. Data Security and Retention

Reasonable measures should be used to protect enquiry information from unauthorized access, disclosure, or misuse. Information should be retained only for as long as reasonably necessary for the purposes described above or as required by law. No method of internet transmission or storage can be guaranteed to be completely secure.

7. Your Choices and Requests

You may contact us to ask about personal information you have submitted or to request correction or deletion, subject to applicable legal and operational requirements. We may need to verify your identity before responding.

8. Children's Privacy

This website is intended for people seeking appliance repair information and services. Please do not submit children's personal information unless it is necessary and you have the legal authority to provide it.

9. Changes to This Policy

This Privacy Policy may be updated when our website, business processes, or legal obligations change. The latest version will be published on this page with its updated date.

10. Contact Us